top of page
  • How do people use their Wrappedrockz?
    Simple and symbolic, wrappedrockz are designed to be used many ways. Gift them to friends or family to commemorate a special occasion or to remember loved ones. Place them on an altar during prayer and meditation. Or simply display them in a vignette or tablescape to enhance your connection to the natural world. One-of-a-Kind Healing Stones are hand wrapped gem stones with healing energies. Use these stones in meditation, for massage, reiki or healing sessions and as everyday companions in this busy and chaotic world.
  • How do I care for my Wrappedrockz?
    Wrapped Rocks are wrapped tightly with natural cane. The cane is strong, yet also delicate. With gentle care, the rocks can last a lifetime. They can be lightly wiped with a damp cloth. The rocks should not be left outdoors, unless you are willing to let them be affected by the elements. (I do offer up some of my Wrappedrockz in secret outdoor places to Mother Earth!) Wrappedrockz that have black dyed cane should be kept out of the sunlight as the black may fade. Direct sunlight can also damage the delicate cane over time. Treating them with care and not letting them be handled by curious children or friends who might want to unwrap them to see how they are made is also advisable. If the cane does become loose at any point, a small bit of clear super glue can secure the loose area.
  • What sizes do the Wrappedrockz come in?
    Most styles come in at least Small, Medium & Large. When possible, there is also X-Large and 2X-Large. All rock sizes vary, as they are natural products. The size chart below gives the dimensional range.
  • Why do my Wrappedrockz look different from the photo on the product listing?
    Every Wrappedrockz product is unique because it is made from a natural stone using natural bamboo cane. We try to replicate designs for consistency, but we believe in allowing the properties of each distinctive rock to shine, and avoid using any mass-produced, identical materials. This practice ensures you receive a truly one-of-a-kind work of art that belongs to you and you alone.
  • Can I order a custom Wrappedrockz design?
    YES! Betsy Bauer Studios offers most of our Wrappedrockz designs in 5 different size rocks. We also curate collections of rocks and offer them as they are available on this website. Larger, sculptural groupings can be commissioned for outdoor covered portal spaces, site specific areas in your home...the possibilities are endless. We can also wrap a beloved rock from your own collection. E-mail us at or call to discuss. Please allow a longer time for custom designs.
  • What types of payment can be used to purchase Wrappedrockz?
    Accepted Credit Cards: VISA, Master Card, American Express, Discover, JCB, Diners. Accepted Debit Cards: Visa & MasterCard. PayPal.
  • Do you offer wholesale ordering?
    Yes! We welcome Wholesale Inquiries. Betsy Bauer Studio is a small studio where all rocks are wrapped by hand. Please e-mail us at with any questions, or shop Wholesale with us on Faire by setting up an account -
  • How do I care for my Wrappedrockz necklace?
    Each Wrappedrockz necklace is a one-of-a-kind work of art and should be treated with care. Direct contact with personal care products, such as lotion, perfume, hairspray, etc., is discouraged in order to keep your pendant from deteriorating. Exposure to extreme heat, light, and moisture should be avoided. Sterling silver (925) findings can be cleaned with a silver jewelry cloth to restore shiny luster. Rocks and leather cords may be wiped with a dry rag to clean. Keep your Wrappedrockz necklace stored in a safe place, like a jewelry bag or box.
  • How is Wrappedrockz Jewelry packaged?
    Each Wrappedrockz necklace comes on a custom jewelry card with care instructions on the back. The necklaces come with a mini-brochure and in a gift box, with a metallic logo sticker and tied with natural black raffia. Perfect for gift giving.
  • How long does it take to ship a Wrappedrockz Necklace?
    Since each unique Wrappedrockz necklace is handmade, please allow up to 2 weeks for the necklaces to ship. We usually get them out much sooner and promise to get them to you as soon as we can.
  • Do you sell your jewelry wholesale to retail shops?
    Yes, we are a small studio but have select wholesale accounts. Please write to to inquire.
  • Are the necklaces heavy?
    No, despite being made from a rock, the pebble pendants are are quite lightweight and comfortable to wear. Each necklace weighs approximately 0.4 oz (or roughly the weight of 2 quarters).
  • Are the materials used vegan?
    Typically, your Wrappedrockz necklace is made on a leather cord, but a vegan, waxed cord option is available. Please let us know in the notes at checkout that you would prefer a vegan option or email us at
  • How do the Wrappedrockz ship?
    Individual Wrappedrockz come in an attractive, sturdy drawstring bag. (Please indicate at checkout if you would prefer no bag.) The bag is then place in a padded envelope or shipping box. Group collections are individually wrapped in black tissue and bubble wrap and shipped in a shipping box. In most cases, items are shipped USPS First Class - 3 Day mail with a tracking number. Please contact us for faster shipping options for additional fees.
  • How long do Wrappedrockz take to arrive?
    Wrappedrockz that are in stock are shipped within 3-5 business days by USPS service. During big sales and busy times, shipping may be a little longer. Please contact us at with any questions on shipping. For small custom orders, please allow a longer time. You will be sent a tracking # with your shipping confirmation. Once the package is shipped, unfortunately we are no longer able to control arrival times. If your package is delayed, please contact your local post office.
  • What if my tracking says the label was printed, but not received for delivery?
    This happens on occasion. Before you contact me please call USPS and give them your tracking number. Most often the package is en route and they just didn't scan it in. I have no more information about where your package is than you do by viewing tracking. If you still have not received your package please contact me at
  • What should I do if my tracking says delivered, but I don't have it?
    This happens on occasion. Before you contact me please call your local USPS carrier and give them your tracking number. Most often they will have your package. I have no more information about where your package is than you do by viewing tracking. If you still have not received your package please contact me at
  • Do you ship internationally?
    We are happy to discuss international shipping. Please contact us at
  • Can I cancel an order?
    Sorry, we do not accept cancellations on orders, as once an order is placed the making of your order, packaging and shipping are set in motion.
  • What do I do if a product arrives damaged?
    Please contact us with any issues within 7 days of receiving your order. Email us at with a a photo of any damaged items. Upon review and approval, a return shipping label will be provided for the damaged item. A replacement will be shipped out upon receipt of the damaged item. Unapproved returns will not be accepted, exchanged or refunded.
  • Do you accept returns or exchanges?
    Yes. Customer Satisfaction is important to us, so please contact us with any issues within 7 days of receiving your order. Email us at with a reason for the return/exchange, proof of purchase, and a photo of any damaged items. Upon review and approval, items can be returned to our studio at: Wrappedrockz 66 Two Trails Road Santa Fe, NM 87505 Returns must include all accessories (such as gift bags) that were shipped with the original order. Return shipping is at the cost of the customer. Items lost in transit are not the responsibility of Wrappedrockz and will not be refunded. Unapproved returns will not be accepted or refunded. Upon receipt of approved returns, the customer will be credited the purchase price via the payment method used at checkout. Custom orders are not eligible for return or refund.
bottom of page