Store Policy

Customer Care

Hello! At Betsy Bauer Studios we strive to make customer care a top priority.  Since each Wrapped Rock is unique and one-of-a-kind, once a rock is sold it can not be recreated. However, we are happy to make a similar rock with similar materials. If you would like to enquire about a special order, please contact us.

 

If you are not satisfied with a product, please do contact us to see how we can make it right.  Each wrapped rock is unique and handmade and chosen especially for you according to the size and color you specify. Customer Satisfaction is important to us, so please contact us with any issues within 14 days of receiving your rockzs. 

Privacy & Safety

Your privacy is of great importance to us. We will never sell or use your personal information without your permission. Your payment information is protected and safe.

Wholesale Inquiries

We welcome Wholesale Inquiries, please contact us. Betsy Bauer Studios is a small studio where all products are handmade.  Please feel free to contact us to discuss current lead times and stock.

Payment Methods

- Credit / Debit Cards

-Pay Pal

- Offline Payments