Hello! At Betsy Bauer Studios we strive to make customer care a top priority.  Since each Wrapped Rock is unique and one-of-a-kind, once a rock is sold it can not be recreated. However, we are happy to make a similar rock with similar materials. If you would like to enquire about a special order, please contact us.

 

If you are not satisfied with a product, please do contact us to see how we can make it right.  Each wrapped rock is unique and handmade and chosen especially for you according to the size and color you specify. Customer Satisfaction is important to us, so please contact us with any issues within 14 days of receiving your rockzs.